Well. Thanks to all who have contributed the discussion and I have already decided. Honest review is a MUST, and I probably won’t touch negative reviews because I can see how much it hurts the provider from some of the idiotic reviews on WHT. Although when I detected something fishy or experienced something bad with the setup it’s usually the case (damn I am trying to explain that I am not the average WHT whiner). I might drop a hint here and there, but won’t do a full on bad publicity on incompetent providers — except if they are really scammers.

I have signed up and payed first invoice at 30.12.2009. Since then I didn’t get the inital mail letter with connecting details. I right away opened a ticket in their ticket system (i did have an access to the web interface control panel. However, even that I could get the root password and an IP address to connect via ssh, it didn’t work, and I wrote about it too. No response.
I’ve wrote more and still got no response, not with email, not through the web interface.
Then I’ve wrote them that I would like to cancel the service and got no response again.
Then I’ve opened an issue with paypal. And even then they didn’t show any response, even in the paypal resolution center.
They took 7 dollars just for nothing and didn’t find any time to explain what happened.
I’ve checked my spam directory on the gmail mailbox and letters didn’t get there.
If I would live in US I would definitely try to sue them.

A bad review once saved me from choosing a bad provider. Just 2 months after I decided not to choose the provider to host my site(s), when I check back the site, it is no longer active and the domain name is parked.

I agree with Webmister that the most important is an honest review, and I am happy that there are still honest reviewers who’s willing to take the risk of being honest.

Thanks LowEndBox

If the provider is dodgy, has hidden usage restricting settings or just plain sucks I do want to know it. That is called HONESTY not really negativity.

I do know this is conservative way of saying the exact same thing, with good reason to be conservative.
Believe me when I say that I do know how hard it can be for anyone to be honest and do a negative review. Our reputation can be slandered, sour-grapes of the reviewees do tend to stay for long, suddenly we are on a PR war that no one can benefit from and our readers count along with the much needed site income starts to decline as we are more and more attacked by spam, constant DDoS and struggle to stay afloat across the board.
That is the price of honesty and I am glad the Admin is willing to extend his commitment to staying honest.

Keep up the good work. Bring on those honest reviews! ;)

Been using this site for a long time now and I think you should not do any negatively based reviews. Harbouring such pages/information only creates a whirlpool/whingepool of bad and good feelings and gets all mixed up. i like LEB the way it is :) the negative reviews are itself automagically done via comments by users (i.e. see boxvps review).

you might want to update reviews of hosts that you find unreliable, scrupulous etc. where you have reviewd them. a warning of some sort.

Still. Some providers are just crap. Period. I am usually a tolerant user that can put up with hosting provider’s incompetency — but if even after I tested and found the business dodgy, maybe someone would like to know about it.

If you want to do that, LEB should allow to input users opinion on their tested host providers a week before posting. Base on the users input and LEB ADMIN review, grade the good and best host providers of current quarter and annual.

What we need in here is two reports or reviews(Per, my opinion).
(1) Quarterly review or report cards:
that should be input from users and tester of their vps experience. We should include the vps host listed in that quarter and progress or continue report of any good vps that previously listed on LEB.

(2). Annual review and report cards:
It should be like or similar to the one we have for the “What’s Your Best Low End Box Experience in 2009?”.

So, LEB is not only post Low End VPS providers, LEB also grade then for their commitment and honesty {to prevent users from seasonal vps provider :)}. Of-course quality should be included.

That’s really unfortunate about your previous experience but, sadly, not surprising. Perhaps you should post any communications from vendors or describe any actions they take. This may actually be the most useful information. If I knew a vendor contacted someone who wasn’t satisfied and worked with them to correct the issues, I would definitely want to do business with them. If I knew a vendor attempted to silence their critics, I definitely would not want to do business with them, regardless of what their product was.